Refugee Services in Malta

Agency for the Welfare of Asylum Seekers

The Agency for the Welfare of Asylum Seekers (AWAS) offers a variety of services to assist asylum seekers in Malta. These include managing accommodation facilities, helping persons identified as vulnerable, providing information programmes in the areas of employment, housing, health, welfare and education, and promoting the Government’s schemes related to resettlement and assisted voluntary returns.
AWAS also acts as a facilitator between all public entities responsible for providing services to ensure that national obligations to refugees and asylum seekers are accessible, and encourages networking between relevant local voluntary organisations in Malta. It also advises the Government on new developments in its field of operation and draws up reports for policy-making bodies.
For further information on AWAS, email or call 2568 7239.

The Office of the Refugee Commissioner

The Office of the Refugee Commissioner (ORC) ensures a totally independent, fair, efficient and swift eligibility determination process for persons who seek asylum in Malta. It also guarantees the best possible quality regarding the hearing, analysis and determination of applications.
For further information on the asylum procedure, levels of protection, projects, and statistical information, click here.